Service Manager - German Market (m/f)

As part of its strategy for consolidation and growth, Truck & Trail Performance, an international company specialized in Roadside Assistance for transport vehicles, is looking to hire an Assistance Manager for its Carnaxide office, to handle roadside assistance requests from its German clients and partners across Europe.

Main responsibilities:

• Manage roadside assistance requests;
• Regular phone contact with German clients and partners, as well as other networks across Europe;
• Prospecting for new German clients and partners;
• Monitor assistance requests and provide price quotations;

Requirements:

• High school diploma (12th grade) or equivalent;
• Fluent in German (native speaker preferred);
• Fluent in English;
• Knowledge of other languages such as Dutch, French, Italian, Spanish, Polish, etc. (will be valued but not mandatory);
• Experience in similar roles (preferred, but not mandatory);
• Experience in the transport sector or technical support services (valued, but not a deciding factor);

We are looking for a motivated, enthusiastic, dynamic, and proactive colleague, with the following skills for successful integration into our team:

• Customer orientation;
• Strong organizational and time-management skills;
• High sense of responsibility and autonomy;
• Strong communication and problem-solving skills;
• Team spirit;

Truck & Trail Performance offers:

• Permanent employment contract in a young yet highly experienced team;
• A position that allows you to grow your skills in a long-term commitment with the company;
• Rotating shifts with 2 days off per week;
• Performance bonuses;
• Salary based on experience + meal allowance;

Please send your application with CV to: recruitment@ttp.expert